How MK2’s HR team builds its training plans with Elevo
The 4 major HR challenges for MK2
In late 2019, driven by the Executive Management, MK2’s HR team, led by Juliette Merlant, decided to adopt a tool to digitalise its annual and professional review campaigns. This digital transformation project aimed to meet four main objectives.
1°) Moving away from Word
First and foremost, the goal was to leave behind Microsoft Word — the software the HR team had been using to run review campaigns — and adopt an ergonomic, easy-to-use tool.
2°) Finding an HR tool to formalise the review process
At the time, Juliette Merlant would draft review templates in Word and send them in paper form to employees. The result: a completion rate barely above 50%, as the process failed to meet employees’ expectations for a positive experience. The Executive Management and HR team wanted to reverse this trend by formalising the review process with an intuitive HR tool.
3°) Better career path management and targeted training plans
That 50% completion rate also impacted HR’s work: with too little data collected, the team couldn’t implement targeted actions, particularly around training. In other words, it was difficult for Juliette Merlant to fine-tune career path management and design relevant training plans — both critical development priorities for the company.
4°) Tracking employee performance
Finally, the new tool was also intended to improve performance tracking by enabling managers to easily access set objectives.
Why MK2 chose Elevo?
In 2020, after benchmarking various solutions, MK2’s HR team selected Elevo because:
"Elevo was the simplest HR solution, the one best suited to our needs. On top of that, I was very well supported during the onboarding phase — it was straightforward. I have nothing but positive feedback about the support I received."”
- Juliette Merlant, HR Manager
MK2’s campaigns on Elevo
The HR team at MK2 runs three types of review campaigns on Elevo: annual performance reviews, professional development reviews every two years, and comprehensive career reviews every six years.
The benefits of Elevo for MK2
Improved data processing
“Elevo is an ideal tool for processing employee feedback. It gives us a database from which we can build our training action plans..”
- Juliette Merlant, HR manager
Training plans built more easily and quickly
Following professional development review campaigns, MK2’s HR team extracts several key data points to design its training plan:
- Training requests submitted by employees
- Manager approvals
- Timelines
The goal is to ensure employee aspirations are aligned with their manager’s expectations. The HR team then drafts a summary for the Executive Board and collaborates with managers to refine the plan, which is then presented to the Board for approval.
"We use Elevo to build our training plan. Now, in 30 minutes, I can have a table listing all training requests from head office staff. Before Elevo, I had to go through every review form manually — it was a full day’s work."
— Juliette Merlant, HR Manager
Professional development reviews better understood by employees
“Elevo has helped formalise the professional development review. For employees, it is now far more than an informal conversation. They dedicate more time to completing their self-assessment.”
- Juliette Merlant, HR Manager
Better team management for managers
Thanks to Elevo’s ease of use, MK2 managers can focus more on preparing their reviews. The automatic recording feature is a real plus, as their busy schedules mean they can revisit past reviews at any time.
With just a few clicks, managers can access employees’ histories and objectives, making it much easier to prepare follow-up meetings.
"Managers are thrilled because Elevo is modern and easy to use. They can manage their teams effortlessly."
— Juliette Merlant, HR Manager
