Each Elevo customer has access to our Customer Success team, which has supported more than 200 companies in creating performance and talent management strategies.
At Elevo, we are convinced that a positive experience with our platform requires an effective launch as well as support that is both strategic and operational.
“Our job is to understand the expectations of our customers by offering them the best possible support. Enabling our customers to create successful teams and engaging corporate cultures is what motivates us every day.”
Head of Customer Success at Elevo
Anne-Sophie Remacle, HR Manager, Strategist
of HR people find that they benefit from appropriate advice from the Customer Success team in managing their HR issues.
admins agree or strongly agree that the Elevo documentation was useful to them.
of admins think that the implementation and access to the platform were done very quickly.
From the moment of deployment, the team supports companies as closely as possible according to their specific problems.
Support goes beyond the onboarding stage. The team brings its HR expertise to the implementation of management practices on Elevo.
Our experts also help our customers monitor their HR indicators and analyze the data collected through Elevo to manage their People strategy.
Get access to dozens of quick video tutorials that will explain each Elevo feature to you.
Specific supporting PDF content for directors, managers and employees to ensure maximum participation rates.
A help center with over 200 articles that will guide you every step of the way.
Pierre-Jean Cariès, HR Development Manager, Picard Surgelés
Frames made available on the platform to help you develop impactful interviews (annual, professional, mid-year, onboarding interviews, etc.).
Our Customer Success team supports our customers in optimizing the process and content for maximum impact.
Frames in French and English to allow you to easily launch international campaigns.
Expert and responsive interlocutors.
Fast and efficient ticket resolution.
Customers 100% satisfied with the support.
